Your Queries, Answered
Frequently Asked Questions (FAQs)
At Polite Industry, we are committed to providing you with the best customer experience. Here, you will find answers to some of the most common questions about our products, ordering process.
Polite Industry is a premier provider of high-quality beauty and grooming tools. We offer a range of products including tweezers, scissors, cuticle nippers, nail cutters, and barber scissors, all designed for precision and durability.
Our products are crafted with superior materials and precision engineering, ensuring they meet the highest standards of quality and performance. We also prioritize sustainable manufacturing practices.
Our ordering process is simple and seamless. Browse our product catalog, click on the “Make an Inquiry” button for the products you’re interested in, fill out the inquiry form, receive a detailed quote, and confirm your order.
Our website is inquiry-based, meaning you can express interest in our products by making an inquiry. We will then provide you with a tailored quote and further instructions on how to complete your purchase.
We strive to respond to inquiries within 24-48 hours. Our team will review your inquiry and provide you with a detailed quote as quickly as possible.
We accept various payment methods, including Credit/Debit cards (Visa, MasterCard, American Express), Bank Wire Transfer, Money Gram, and Western Union.
Once your order is confirmed and payment is received, we will process and ship your products promptly. Shipping times may vary based on your location and the shipping method chosen.
Yes, we offer international shipping. Please include your location details when making an inquiry so we can provide accurate shipping costs and delivery times.
Yes, our products are designed to meet the needs of both professionals and enthusiasts. They are crafted with high-quality materials and precision engineering to ensure superior performance.
Proper care and maintenance are essential for ensuring the longevity and performance of your grooming tools. Clean them regularly, avoid exposing them to moisture, and store them in a dry place.
We stand behind the quality of our products. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to discuss return options.
